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Terms & Conditions


Theatre in the Forest and The Avenue Theatre are managed by Red Rose Chain.

Red Rose Chain is a company limited by guarantee

Registered in England No. 3848010

VAT No. 750 8747 09

Registered Office: Gippeswyk Hall, Gippeswyk Avenue, Ipswich, Suffolk IP2 9AF


Terms and Conditions


The management reserves the following rights:

  1. To refuse the use of any camera, audio or visual recording equipment.
  2. To restrict the consumption of alcohol to permitted license areas only.
  3. To refuse admission of the ticket holder to the premises and to request the ticket holder to leave the premises, for example if the holder appears to be under the influence of drink or drugs and/or is acting aggressively.
  4. To make alterations to the cast, performance or event which may be rendered necessary by illness or other unavoidable causes.
  5. The performance will continue in all weather conditions except where the audience or performers may be put in danger. The performance may be cancelled or abandoned for any other reason beyond the Management’s control without notice and without being liable to pay compensation or damages whatsoever. However some refund up to the face value of the ticket may be made at the Management’s discretion.
  6. Not to accept responsibility for any loss or damage to persons or property on or around the premises.
  7. We regret that refunds cannot be given although tickets can be exchanged if at least 48 hours notice is given and a fee of £1.00 per ticket is paid.
  8. The resale of this ticket for commercial gain will make it invalid.
  9. Audience members consent to being filmed or photographed for commercial or archive
  10. We send out all our printed tickets via Royal Mail 2nd class standard, please allow 5-7working days to receive your tickets. A confirmation email goes out to all orders with a valid email address.


In placing an order for any of the items on our website, you are agreeing to the Terms and Conditions listed above. If you have any queries regarding any of our Terms and Conditions please contact us before placing your order.

This does not affect your statutory rights.

All product prices are shown in pounds sterling and are inclusive of VAT unless shown and exclusive of postage and packing charges, unless otherwise specified. All product prices on this website are correct at the time of order only and relate to internet purchases only. We reserve the right to change prices and products at any time. All orders are subject to availability.

© Red Rose Chain 2022

Copyright 2020 Red Rose Chain | All Rights Reserved